How to order – Toys and Parties

How to order

How do I place an order with Toys and Parties?
Toys and Parties have made it quite simple.
The two options available to you are:
  1. Shop online
  2. Place an order via email
    How do I place an email order?
    Please email  with the following details:
    Customer Name & Surname:
    Day time address: (please include your company name should we be delivering to your work address)
    Contact number:
    Email address:
    Product details:
    Product quantity:
    Can I visit your store to place an order?
    No. Toys and Parties is an online store and as such does not have a physical retail store. Our head office is based in Parklands, Cape Town.
    How do I check the status of my order?
    You can email us at for an update on your order.
    Can I cancel my order once I've placed it?

    Once the order has been placed and payment made, you have 24 hours to cancel the order by emailing us at

    After 24 hours you may not cancel the order. If you would like to cancel your order  after the 24 hours period, you must request a refund  from Please note that you will be liable for 35% of the purchase price for the costs incurred in us having the item shipped from the UK, customs charges and the costs to return it to our supplier.